As per our policy, digital products that are downloadable, licensed, or accessed on a subscription basis can’t be returned.
You are eligible for a full refund within 14 days of your purchase. After the 14 day period you will no longer be eligible and won’t be able to receive a refund.
We encourage our customers to try the product (or service) in the first 14 days after their purchase to ensure it fits your needs.
To obtain a refund, the customer has to provide their order and online access code information to Customer service.
In order to be eligible for a refund
- you have to return the product within 14 calendar days of your purchase
If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.
If you would like to request a refund, please feel free to contact us by
- Phone : +212 710586759
- Email : contact@masterfulup.com
Sale:
You can get a refund for items on sale, provided they are in good condition with tags intact.
Late or missing refunds:
If you haven’t received a refund, first check your bank account again or contact the bank.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Contact our customer services department to get a free shipping label.
- Phone : +212 710586759
- Email : contact@masterfulup.com
Shipping:
At MasterfulUp, all our products are digital and delivered electronically. Upon successful payment, you will receive an email containing the download link(s) or activation key(s) for your purchased software within 10 minutes. This ensures that you receive your order promptly and securely without any additional shipping costs. If you encounter any issues with your download or activation, our support team is ready to assist you.
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If you have any additional questions, feel free to contact us using the contact information below.
Phone: +212 710586759
Email : contact@masterfulup.com
Last Updated : September 3, 2024